Supporting Employees Mental Health
This training assists leadership and management to build an awareness and understanding of mental health. It offers insight on factors that may influence behaviors, signs an employee may need support and how to engage in conversation surrounding mental health. The session also describes how the EAP can serve as a resource to provide employees the appropriate assistance to improve productivity and create a better work environment.
Contact Person: Stephanie Zamarripa
Contact Email: stephanie.zamarripa2@utsa.edu
Case Studies in Effective Leadership Coaching
This hands-on workshop gives participants the opportunity to practice their coaching skills in several common management situations including performance management and progressive discipline.
Contact person: Stephanie Zamarripa
Contact Email: stephanie.zamarripa2@utsa.edu
How to More Effectively Respond to Stressful Situations
During these difficult times, stress levels have been higher than ever for many of us. This practical session provides several suggestions for managing our reaction to stressful situations, including being more intentional about stress management, increasing our emotional intelligence, and more effectively utilizing our personal and professional support system.
Contact person: Stephanie Zamarripa
Contact Email: stephanie.zamarripa2@utsa.edu
How to Become a More Effective Manager
This important session provides a comprehensive overview of the management and leadership skills necessary to be a supervisor that can effectively motivate and engage a work team. Skills to be covered include employee relationship development, teambuilding, coaching, performance management, and conflict resolution.
Contact person: Stephanie Zamarripa
Contact Email: stephanie.zamarripa2@utsa.edu
Helping Your Team Find Work-Life Balance During Stressful Times
During these difficult times many employees are experiencing higher levels of stress. This important session provides supervisors, managers, and HR professionals with practical strategies to help them to encourage individuals to live more balanced lifestyles so they can remain healthy and productive.
Contact person: Stephanie Zamarripa
Contact Email: stephanie.zamarripa2@utsa.edu
Stress & Its Impact on Your Health
This seminar takes a practical look at the effect stress has on individuals mentally and physically, along with helpful strategies for listening to internal alarm systems and proactively implementing stress management techniques that can improve health, productivity, and life satisfaction.
Contact person: Stephanie Zamarripa
Contact Email: stephanie.zamarripa2@utsa.edu
Building a Culture of Respect: The Keys to Creating a Collaborative & Engaged Work Team
This important session focuses on building awareness in managers of the attitudes, emotions, and behaviors that create barriers to a respectful and engaging workplace culture. The presentation also provides self-management and interpersonal skills training that will lead to more openness, effective communication, greater collaboration, and better resolution of differences at the office.
Contact person: Stephanie Zamarripa
Contact Email: stephanie.zamarripa2@utsa.edu
How to Become More Resilient During Challenging Times
This important presentation provides an overview of the emotional self-management skills necessary to have effective interactions with others. The session discusses ways to identify our feelings, be sensitive to the feelings of others, and manage our emotions so that we don’t overreact during conversations.
Contact person: Stephanie Zamarripa
Contact email: Stephanie.Zamarripa2@utsa.edu
Emotional Management in Relationships: How to Respond Instead of React
This important presentation provides an overview of the emotional self-management skills necessary to have effective interactions with others. The session discusses ways to identify our feelings, be sensitive to the feelings of others, and manage our emotions so that we don’t overreact during conversations.
Contact person: Stephanie Zamarripa
Contact email: Stephanie.Zamarripa2@utsa.edu
Creating a Culture of Improved Employee Engagement
This dynamic presentation provides several practical strategies that supervisors can utilize in their day-today management approach to improve employee engagement and motivation. The session discusses methods for identifying the needs and interests of staff and techniques for getting them to buy into and work towards the accomplishment of organizational goals.
Performance Management 2025: Manager Evaluation Training - Process Overview
Performance Management 2025 – System Overview for People Leaders
This course is designed for all UTSA managers and supervisors responsible for evaluating employee performance. The training includes a review of rating descriptors, guidance on aligning performance with UTSA’s core competencies, and instruction on providing meaningful comments and documentation. It equips UTSA People Leaders with essential skills to rate employee performance and support effective performance conversations across their teams.
Performance Management 2025: Self-Evaluation Process Overview Training
Performance Management 2025 – System Overview for Individual Contributors
This course is designed for all staff members who have been assigned a Performance Evaluation and will focus on completing the Self-Evaluation portion. Participants will review rating descriptors, learn how to align their performance with those descriptors, and explore best practices for adding comments and attachments. The session also equips employees to effectively evaluate their performance by aligning their goals with UTSA’s core competencies.
How to Provide Great Customer Service During Stressful Times
When employees are feeling stressed, it can be more difficult to utilize their best interpersonal skills when interacting with customers and colleagues. This timely class discusses several practical self-management strategies and advanced communication skills necessary to interact effectively with customers during stressful times.
Contact Person: Stephanie Zamarripa
Contact Email: stephanie.zamarripa2@utsa.edu
Maintaining Effective Communication Channels
This important session discusses several practical approaches to maintaining consistent two- way communication with your team – as a group and with each individual employee. The session includes a process for including employees in team plans and goals to gain buy-in, the importance of team brainstorming meetings, and several strategies for facilitating effective one-on-one meetings.
Contact Person: Stephanie Zamarripa
Contact Email: stephanie.zamarripa2@utsa.edu
The Keys to Great Employee-Supervisor Communication
Great employee-supervisor relationships are built through great communication, including the ability to skillfully discuss difficult or stressful topics together. This important presentation provides several practical strategies for maintaining effective communication including building strong connections with our colleagues and superiors, being more collaborative in our approach, and handling disagreement respectfully.
Contact Person: Stephanie Zamarripa
Contact email: stephanie.zamarripa2@utsa.edu
Mental Health Awareness: Shedding the Stigma
Mental health issues can affect anyone regardless of age, gender, geography, income, social status, race/ethnicity, religion/spirituality, sexual orientation, background or other aspect of cultural identity. This session will outline the differences between mental health well-being and mental health issues. It explains on how to nurture mental health wellness and indicators when support may be needed.
Contact Person: Stephanie Zamarripa
Contact Email: Stephanie.Zamarripa2@utsa.edu